SHIPPING
While we strive to ensure a smooth and timely delivery process for all our customers, please be aware of the following:
· Delivery Times: Estimated delivery times are provided for your convenience but may vary based on your location, chosen shipping method, and unforeseen circumstances.
· Customs and Duties: For international orders, please note that customs duties or import taxes may apply. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees.
· Delays: While we make every effort to meet delivery timelines, occasional delays due to factors beyond our control, such as weather, carrier issues, or customs procedures, may occur.
· Tracking: You will receive tracking information for your order, allowing you to monitor its progress. If you have any concerns about your shipment, please reach out to our customer support team for assistance.
Polly Poppet is committed to ensuring a positive shopping experience for our valued customers, and we appreciate your understanding in situations where external factors may affect shipping times and costs. For any inquiries regarding shipping please email us at info@pollypoppet.com